This article can help you with enabling the setting to forward voicemail messages to an email address. To enable this feature, please follow the steps below.

  1. Log in to Portal.
  2. Navigate to Phone System > Voicemail.
  3. Select the extension in which you want to modify.
  4. Scroll down to the Mail To option as shown below and enter the desired email address that you would like voicemails sent to. This feature also supports multiple email addresses separated by commas.